The Delightful Blog
Afternoon Delight: Difficult customer apologizes to barista.─── 17:35 Wed, 29 Mar 2017
Baristas are pretty accustomed to getting an earful from annoyed customers, but it’s a rare occurrence when they receive an apology card for it. ~ Good News Network
It's not often that you get a good news story from a customer relations topic, but today is a bit different. Listen here: