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The Delightful Blog

Afternoon Delight: Difficult customer apologizes to barista.

───   17:35 Wed, 29 Mar 2017

Afternoon Delight: Difficult customer apologizes to barista.  | News Article
http://www.goodnewsnetwork.org/starbucks-worker-receives-apology-note-tip-sassy-customer/

Baristas are pretty accustomed to getting an earful from annoyed customers, but it’s a rare occurrence when they receive an apology card for it. ~ Good News Network

It's not often that you get a good news story from a customer relations topic, but today is a bit different. Listen here:

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